Sai Gopinadh Devineni
Actively seeking Full-Time • OPT
📍 USA • Open to Relocation/Remote

Sai Gopinadh Devineni

Business Analyst • Product Support • SQL & Data Analysis

Data + Reporting
  • Achieved 85%+ first-contact resolution across listings, payments, orders, and policy issues.
  • Drove process improvements that reduced handling time by ~20% using recurring-issue analysis.

About

I’m a Senior Guidewire BillingCenter Business Analyst & Data Analyst with 6+ years of experience in the Property & Casualty (P&C) insurance domain. I specialize in bridging business processes with data-driven insights, helping organizations improve billing operations, reporting accuracy, and decision-making.

I have hands-on experience in end-to-end implementation and configuration of Guidewire BillingCenter on cloud (GWCP), including Accounts, Invoicing, Payment Plans, and Collections. I work closely with stakeholders to gather complex requirements and translate them into scalable functional solutions and analytical dashboards aligned with business KPIs.

My strengths include advanced SQL for data analysis, building interactive dashboards using Power BI and Tableau, and working with modern data platforms like Snowflake and AWS. I also have experience integrating systems using REST APIs and supporting data migration, validation, and reporting workflows.

I thrive in Agile environments and enjoy solving complex business problems through data, automation, and process improvements. I’m currently seeking opportunities where I can leverage my Guidewire expertise and analytics skills to drive business impact and deliver high-quality solutions.

Tools

SQL (Advanced – Joins, CTEs, Window Functions) Power BI Tableau Microsoft Excel (Advanced) Python (Pandas – Basic) CSV / Data Files

Focus

What I bring to teams.

Support + Analytics

Root-cause analysis, dashboards, process improvements, QA.

Operational Excellence

Ownership, documentation, escalation management, SLA mindset.

Education

Academic background.

Master’s — Data Science & Analytics

New England • USA

2023 – 2025

Bachelor’s — Mechanical Engineering

Jawaharlal Nehru Technological University Hyderabad • India

2015 – 2019

Experience

Senior Guidewire BillingCenter Business Analyst & Data Analyst — Homesite Insurance Boston

Massachusetts, USA • Guidewire Cloud Platform

Mar 2025 – Present
  • Led end-to-end implementation of Guidewire BillingCenter on cloud (GWCP).
  • Gathered complex business & data requirements and translated into user stories and workflows.
  • Configured BillingCenter modules: Accounts, Invoicing, Payment Plans, Collections.
  • Performed advanced SQL analysis (joins, CTEs, window functions) to identify billing trends.
  • Built Power BI & Tableau dashboards for KPIs like revenue, balances, and payment cycles.
  • Integrated systems using REST APIs & messaging with banking/payment systems.
  • Worked with Snowflake & AWS (S3, Redshift) for analytics and reporting.
  • Automated reporting and improved dashboard performance.
  • Performed data migration, validation, reconciliation from legacy systems.
  • Provided production support and conducted root cause analysis on billing issues.

Guidewire Business Analyst — Nationwide

Columbus, OH • BillingCenter

Feb 2024 – Feb 2025
  • Gathered and documented requirements into BRDs, FRDs, user stories.
  • Configured billing features: invoice generation, payment allocation, delinquency management.
  • Developed SQL queries for billing data analysis and reporting.
  • Built dashboards in Power BI & Tableau for business insights.
  • Worked on BillingCenter–PolicyCenter integration.
  • Performed functional testing, regression testing, and data validation.
  • Supported UAT and stakeholder coordination.
  • Participated in Agile ceremonies and improved reporting efficiency.

Guidewire BillingCenter Analyst — Accenture

India • Implementation & Data Analysis

Mar 2021 – Jul 2023
  • Supported BillingCenter implementation and configuration.
  • Assisted in requirement gathering & documentation.
  • Used SQL for data extraction and validation.
  • Supported reporting & dashboard development.
  • Performed functional testing and UAT support.
  • Worked on integration testing with PolicyCenter.
  • Provided production support and resolved data issues.

Junior Analyst / Trainee — Sonata Software

India • P&C Insurance Domain

Jan 2019 – Feb 2021
  • Learned P&C insurance billing processes and system workflows.
  • Assisted in requirement documentation and testing.
  • Performed data validation & SQL-based checks.
  • Supported UAT, defect tracking, and batch processing.
  • Worked with teams to understand data flow across systems.

Projects

Clean code

Support Analytics Dashboard

JavaScript • CSV Parsing • Chart.js • Filters

Live + Code

Upload support tickets (CSV) to view KPIs (ticket volume, avg resolution time, SLA breach %) with date/issue/priority filters and interactive charts.

E-commerce Sales & Profit Analysis

Data Analysis • JavaScript • CSV • Chart.js

Live + Code

Analyzed e-commerce sales data to calculate total revenue, profit, and profit margin, and visualized monthly trends and category-wise profitability.

Hourly Labor Booking (Live Project)

JavaScript • Search/Filter • Booking Form • localStorage

Live + Code

Live web app to browse workers by skill, calculate hourly cost, and confirm bookings. Includes saved bookings using localStorage (demo).

Smart Expense Tracker

JavaScript • localStorage • Filters • Search • CRUD

Live + Code

Track income and expenses with categories, real-time balance calculation, and persistent storage using localStorage. Includes filter by type/category and search by description.

To-Do List App

JavaScript • CRUD • Persistence

Live + Code

Add, complete, and delete tasks with local storage persistence.

Number Checker App

JavaScript • DOM • Logic

Live + Code

Checks if a number is positive/negative and even/odd — clean UI and instant results.

Courses

SQL for Data Science

Query writing, joins, filtering, aggregation, data extraction for reporting

Coursework

Built strong SQL fundamentals for analytics: translating business questions into SQL, producing insight-ready datasets, and writing clean, efficient queries for reporting and decision-making.

SQLAnalyticsReporting

Excel Skills for Business

Functions, professional reports, charts, dashboard-style summaries

Coursework

Strengthened business Excel skills for reporting: formulas/functions, clean formatting, charts, and structured summaries that support stakeholder updates and KPI tracking.

ExcelDashboardsKPIs

Business Analysis Fundamentals

Requirements, stakeholder communication, documentation, Agile/Waterfall basics

Coursework

Learned core BA practices: requirement elicitation, stakeholder communication, documenting needs clearly, and supporting delivery across Agile and Waterfall workflows.

RequirementsStakeholdersProcess

Google Data Analytics (Coursework)

Data cleaning, analysis workflow, dashboards, communicating insights

Coursework

Covered the end-to-end analytics workflow: cleaning/organizing data, analyzing with spreadsheets/SQL, and communicating insights clearly through dashboards and storytelling.

Data CleaningSQLInsights

Power BI / Data Visualization

Data prep, modeling basics, building interactive dashboards

Coursework

Built BI reporting skills: preparing data for analysis, creating interactive dashboards, and presenting KPIs in a clear, stakeholder-friendly format.

Power BIDashboardsStorytelling

Agile & Jira Fundamentals

Scrum/Kanban basics, backlog workflows, delivery tracking concepts

Coursework

Learned Agile fundamentals and how teams track delivery: backlogs, workflows, prioritization, and sprint/board concepts used in Jira-style project environments.

AgileJiraDelivery

Git & GitHub

Version control, repositories, clean commits, collaboration basics

Coursework

Learned professional version control workflows: managing repositories, tracking changes with commits, and organizing projects on GitHub for clean delivery and collaboration.

GitGitHubWorkflow

JavaScript Fundamentals

DOM manipulation, logic building, interactive mini apps

Coursework

Strengthened JavaScript foundations to build portfolio projects: working with the DOM, user input handling, core logic, and creating interactive web apps.

JavaScriptDOMProjects

Contact

Fast ways to reach me.