Sai Gopinadh Devineni
Business Analyst • Product Support • SQL & Data Analysis
- Achieved 85%+ first-contact resolution across listings, payments, orders, and policy issues.
- Drove process improvements that reduced handling time by ~20% using recurring-issue analysis.
About
I’m a Senior Guidewire BillingCenter Business Analyst & Data Analyst with 6+ years of experience in the Property & Casualty (P&C) insurance domain. I specialize in bridging business processes with data-driven insights, helping organizations improve billing operations, reporting accuracy, and decision-making.
I have hands-on experience in end-to-end implementation and configuration of Guidewire BillingCenter on cloud (GWCP), including Accounts, Invoicing, Payment Plans, and Collections. I work closely with stakeholders to gather complex requirements and translate them into scalable functional solutions and analytical dashboards aligned with business KPIs.
My strengths include advanced SQL for data analysis, building interactive dashboards using Power BI and Tableau, and working with modern data platforms like Snowflake and AWS. I also have experience integrating systems using REST APIs and supporting data migration, validation, and reporting workflows.
I thrive in Agile environments and enjoy solving complex business problems through data, automation, and process improvements. I’m currently seeking opportunities where I can leverage my Guidewire expertise and analytics skills to drive business impact and deliver high-quality solutions.
Tools & Technologies
Guidewire
BillingCenter, PolicyCenter, ClaimCenter, Gosu, PCF, Data Model, GWCP
Data & Analytics
SQL, Power BI, Tableau, Excel, Python (Pandas)
Cloud Platforms
Snowflake, AWS (S3, Redshift), BigQuery
Integration
REST APIs, SOAP, Messaging (JMS), Postman
DevOps
Git, Bitbucket, Jenkins, Maven, CI/CD
Tools
Jira, Confluence, HP ALM
Tools
Focus
What I bring to teams.
Support + Analytics
Operational Excellence
Education
Academic background.
Master’s — Data Science & Analytics
Bachelor’s — Mechanical Engineering
Experience
Senior Guidewire BillingCenter Business Analyst & Data Analyst — Homesite Insurance Boston
- Led end-to-end implementation of Guidewire BillingCenter on cloud (GWCP).
- Gathered complex business & data requirements and translated into user stories and workflows.
- Configured BillingCenter modules: Accounts, Invoicing, Payment Plans, Collections.
- Performed advanced SQL analysis (joins, CTEs, window functions) to identify billing trends.
- Built Power BI & Tableau dashboards for KPIs like revenue, balances, and payment cycles.
- Integrated systems using REST APIs & messaging with banking/payment systems.
- Worked with Snowflake & AWS (S3, Redshift) for analytics and reporting.
- Automated reporting and improved dashboard performance.
- Performed data migration, validation, reconciliation from legacy systems.
- Provided production support and conducted root cause analysis on billing issues.
Guidewire Business Analyst — Nationwide
- Gathered and documented requirements into BRDs, FRDs, user stories.
- Configured billing features: invoice generation, payment allocation, delinquency management.
- Developed SQL queries for billing data analysis and reporting.
- Built dashboards in Power BI & Tableau for business insights.
- Worked on BillingCenter–PolicyCenter integration.
- Performed functional testing, regression testing, and data validation.
- Supported UAT and stakeholder coordination.
- Participated in Agile ceremonies and improved reporting efficiency.
Guidewire BillingCenter Analyst — Accenture
- Supported BillingCenter implementation and configuration.
- Assisted in requirement gathering & documentation.
- Used SQL for data extraction and validation.
- Supported reporting & dashboard development.
- Performed functional testing and UAT support.
- Worked on integration testing with PolicyCenter.
- Provided production support and resolved data issues.
Junior Analyst / Trainee — Sonata Software
- Learned P&C insurance billing processes and system workflows.
- Assisted in requirement documentation and testing.
- Performed data validation & SQL-based checks.
- Supported UAT, defect tracking, and batch processing.
- Worked with teams to understand data flow across systems.
Projects
Clean code
Courses
SQL for Data Science
Excel Skills for Business
Business Analysis Fundamentals
Google Data Analytics (Coursework)
Power BI / Data Visualization
Agile & Jira Fundamentals
Git & GitHub
JavaScript Fundamentals
Contact
Fast ways to reach me.